Resume

Experience

August 2022 - June 2023

Fisher Investments

Participated in the facilitation of the new User Experience team at Fisher
Drove firmwide marketing of our UX team through presentations for different business units (Executives, Transformation Office, HR, etc.)
Delivered intuitive experiences on Salesforce buildout through cross-functional collaboration with product team (POs, Devs, Solution Archs)
Partnered with the Human Capital team in improving the hiring and onboarding experience through extensive research. Led solutioning from a human-centered lens by applying UX tools such as personas, empathy maps, affinity diagrams, canvassing, etc

Collaborated with members of the mobile development team as well as stakeholders in redesign of the Kofax Capture app
Performed user and market research, empathized with target audience in order understand users and potential pains and frustrations they may be having with the product
Created a rank-order list of potential design changes that can help improve overall experience and consumer satisfaction
Designed and tested low-fidelity and high-fidelity prototypes with research insights taken into account
Redesigned the overall visual design system in order to provide users with a much more simple and modern look and feel
Performed usability testing before passing on final high-fidelity prototype to the development team and internal stakeholders

June 2021 - August 2021

Kofax Inc.

September 2020 - May 2021

Rutgers Blueprint, Rutgers University

Collaborated with fellow designers to create a case study on a product of choice (Spotify)
Created designs in Figma and Adobe XD
Utilized user research, low and high fidelity wireframes, user flows, prototyping, sketching, and much more
Presented final case study to the whole organization upon completion

June 2021 - November 2021

Google, Coursera

Participated in the application of the design process through multiple projects
Incorporated core UX research principles into each step of the design process
Applied UX concepts to projects such as user-centered design, accessibility, information architecture, iterative design, etc.
Completed hands-on assessments designed for introductory-level roles in UX Design
Furthered skills in design software such as Figma and Adobe XD

September 2019 - Current

Best Buy, Iselin NJ

Gained deep understanding of customer needs and the ways in which they should be addressed
Built strong personal skills with customers in order to provide a great experience
Activated mobile units for Verizon, Sprint, T-Mobile, and AT&T
Collaborated with Mobile team in order to lead district in sales throughout the holiday season
Helped lead and train new hires within the Mobile team prior to the holiday season

Bachelors in Information Technology

New Brunswick, New Jersey

2018 - 2022

Relevant Coursework:

Bachelors in Psychology

New Brunswick, New Jersey

2018 - 2022

Relevant Coursework